AI Implementation
Applying Claude to a dental clinic: a spec kit
A concept kit I built just for this application — not real deployed work. It shows how Claude can help a dental clinic's daily work: reception and patient care, appointment reminders, easy-to-read patient guides, marketing content, internal SOPs, and a simple way to measure results.
Year :
2026
Industry :
Healthcare / Dental
Client :
SPEC PROJECT - self-built for this application, NOT deployed
Project Duration :
2026
Problem :
A dental clinic runs on a lot of small, repeated, writing-heavy tasks every day. The front desk answers the same questions about prices, services, and pain again and again. Appointments must be booked, confirmed, and reminded, or patients forget and no-shows go up. After treatment, patients need clear care instructions and a follow-up. The clinic also has to write patient guides, make marketing posts and videos, train new staff, and keep every team following the same steps. Done by hand, this work is slow, the quality changes from person to person, and it does not scale as the clinic grows. It is exactly the kind of work AI can take off people's plates — but only if it is set up to be accurate and safe.
Solution :
I built a simple AI kit based on Claude, with one part for each team, so a non-technical person can use it the same day. (1) Reception & patient care — ready prompts for consults, common FAQs, booking, three-stage reminders (24h, 3h, and after a no-show), and post-treatment follow-up. (2) Patient education — templates that explain procedures (for example, care after a wisdom-tooth removal) in plain, calming Vietnamese, with a clear “warning signs — call us now” section. (3) Marketing content — blog posts, social posts, TikTok/Reels scripts, and emails, in the clinic's voice. (4) Internal docs & training — SOPs, step-by-step workflows, and new-staff onboarding. (5) Measurement — a simple weekly/monthly report template that shows what AI changed. Every prompt is fill-in-the-blank with an example, and the tone can switch between patient-facing and internal. The kit ships as real files (a prompt library, a sample patient guide, sample video scripts, an SOP, and a report template) so it can be tested on day one.
Challenge :
Health content has a hard rule: it must be correct, safe, and must never promise a medical result. So I built safety into every prompt — no diagnosis, always send clinical questions to a dentist, use plain words a patient understands, and a real person must check anything before it reaches a patient. I also wrote it for the people who will actually use it — a receptionist or a marketer, not an engineer — so each prompt is fill-in-the-blank with a worked example. The goal was a kit that is powerful but very hard to misuse by accident.
Summary :
The kit turns the tasks in this job description into a system a clinic could start using in week one — reception, patient care, patient education, marketing, SOPs, and measurement. I built it on my own, before joining, just to show I understand the work and can deliver. It demonstrates the full skill set the role asks for: prompt writing, process thinking, health-safe guardrails, content creation, and measuring impact — AI applied to real clinic work, not theory.
More Projects
AI Implementation
Applying Claude to a dental clinic: a spec kit
A concept kit I built just for this application — not real deployed work. It shows how Claude can help a dental clinic's daily work: reception and patient care, appointment reminders, easy-to-read patient guides, marketing content, internal SOPs, and a simple way to measure results.
Year :
2026
Industry :
Healthcare / Dental
Client :
SPEC PROJECT - self-built for this application, NOT deployed
Project Duration :
2026
Problem :
A dental clinic runs on a lot of small, repeated, writing-heavy tasks every day. The front desk answers the same questions about prices, services, and pain again and again. Appointments must be booked, confirmed, and reminded, or patients forget and no-shows go up. After treatment, patients need clear care instructions and a follow-up. The clinic also has to write patient guides, make marketing posts and videos, train new staff, and keep every team following the same steps. Done by hand, this work is slow, the quality changes from person to person, and it does not scale as the clinic grows. It is exactly the kind of work AI can take off people's plates — but only if it is set up to be accurate and safe.
Solution :
I built a simple AI kit based on Claude, with one part for each team, so a non-technical person can use it the same day. (1) Reception & patient care — ready prompts for consults, common FAQs, booking, three-stage reminders (24h, 3h, and after a no-show), and post-treatment follow-up. (2) Patient education — templates that explain procedures (for example, care after a wisdom-tooth removal) in plain, calming Vietnamese, with a clear “warning signs — call us now” section. (3) Marketing content — blog posts, social posts, TikTok/Reels scripts, and emails, in the clinic's voice. (4) Internal docs & training — SOPs, step-by-step workflows, and new-staff onboarding. (5) Measurement — a simple weekly/monthly report template that shows what AI changed. Every prompt is fill-in-the-blank with an example, and the tone can switch between patient-facing and internal. The kit ships as real files (a prompt library, a sample patient guide, sample video scripts, an SOP, and a report template) so it can be tested on day one.
Challenge :
Health content has a hard rule: it must be correct, safe, and must never promise a medical result. So I built safety into every prompt — no diagnosis, always send clinical questions to a dentist, use plain words a patient understands, and a real person must check anything before it reaches a patient. I also wrote it for the people who will actually use it — a receptionist or a marketer, not an engineer — so each prompt is fill-in-the-blank with a worked example. The goal was a kit that is powerful but very hard to misuse by accident.
Summary :
The kit turns the tasks in this job description into a system a clinic could start using in week one — reception, patient care, patient education, marketing, SOPs, and measurement. I built it on my own, before joining, just to show I understand the work and can deliver. It demonstrates the full skill set the role asks for: prompt writing, process thinking, health-safe guardrails, content creation, and measuring impact — AI applied to real clinic work, not theory.
More Projects
AI Implementation
Applying Claude to a dental clinic: a spec kit
A concept kit I built just for this application — not real deployed work. It shows how Claude can help a dental clinic's daily work: reception and patient care, appointment reminders, easy-to-read patient guides, marketing content, internal SOPs, and a simple way to measure results.
Year :
2026
Industry :
Healthcare / Dental
Client :
SPEC PROJECT - self-built for this application, NOT deployed
Project Duration :
2026
Problem :
A dental clinic runs on a lot of small, repeated, writing-heavy tasks every day. The front desk answers the same questions about prices, services, and pain again and again. Appointments must be booked, confirmed, and reminded, or patients forget and no-shows go up. After treatment, patients need clear care instructions and a follow-up. The clinic also has to write patient guides, make marketing posts and videos, train new staff, and keep every team following the same steps. Done by hand, this work is slow, the quality changes from person to person, and it does not scale as the clinic grows. It is exactly the kind of work AI can take off people's plates — but only if it is set up to be accurate and safe.
Solution :
I built a simple AI kit based on Claude, with one part for each team, so a non-technical person can use it the same day. (1) Reception & patient care — ready prompts for consults, common FAQs, booking, three-stage reminders (24h, 3h, and after a no-show), and post-treatment follow-up. (2) Patient education — templates that explain procedures (for example, care after a wisdom-tooth removal) in plain, calming Vietnamese, with a clear “warning signs — call us now” section. (3) Marketing content — blog posts, social posts, TikTok/Reels scripts, and emails, in the clinic's voice. (4) Internal docs & training — SOPs, step-by-step workflows, and new-staff onboarding. (5) Measurement — a simple weekly/monthly report template that shows what AI changed. Every prompt is fill-in-the-blank with an example, and the tone can switch between patient-facing and internal. The kit ships as real files (a prompt library, a sample patient guide, sample video scripts, an SOP, and a report template) so it can be tested on day one.
Challenge :
Health content has a hard rule: it must be correct, safe, and must never promise a medical result. So I built safety into every prompt — no diagnosis, always send clinical questions to a dentist, use plain words a patient understands, and a real person must check anything before it reaches a patient. I also wrote it for the people who will actually use it — a receptionist or a marketer, not an engineer — so each prompt is fill-in-the-blank with a worked example. The goal was a kit that is powerful but very hard to misuse by accident.
Summary :
The kit turns the tasks in this job description into a system a clinic could start using in week one — reception, patient care, patient education, marketing, SOPs, and measurement. I built it on my own, before joining, just to show I understand the work and can deliver. It demonstrates the full skill set the role asks for: prompt writing, process thinking, health-safe guardrails, content creation, and measuring impact — AI applied to real clinic work, not theory.